( 3 reviews )
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Posted: Aug 29 2007
I just purchased this mouse today. I inserted the wireless USB receiver, and it was recognized instantly on my HP Pavilion wide screen laptop. I also installed the software that came with it, but made no adjustments to the default settings. The software also logged on to the Kensington website and downloaded the latest upgrade. Ten minutes later the mouse locked up. Just froze on the screen. Nada. To get it working again I had to remove the wireless USB receiver, wait for the beep, then plug it back in. Works great again. I would say it locks up about once every 5-10 minutes of use. Steps taken - Uninstall and re-istall; no help Restart my laptop; no help Tried different ports; no help Tried deviating from defualt settings; no help Removed icon from tray; no help I now have a ticket in to Kensington support. I could have taken it back for a refund or an exchange, which I would normally do. But this time I decided to try the company support approach, which gives this mouse a 5-year warranty, by the way. Let's see how they do. By the time it took me to write this review, the mouse has locked up twice. Other than that, I like the feel of the rubber grips, and how it fits in my hand. Entry into the battery and USB receiver storage is easy, not like other mice I've had, where you have to struggle to open it. You can save battery power by inserting the USB device to shut it off, or simply just opening the hinged battery cover. I want to give it high ratings, but can't until this "Lockup" issue is resolved.
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Posted: Apr 13 2007
We bought one at CompUSA, and unfortunately they are going on of business and have a 'no return' policy. (I would have bought from Amazon, but we needed one immediately for a presentation.) It is broke. Putting in the batteries occasionally causes the mouse to blink (not every time, just sometimes) but it never actually turns on. I will have to take it apart and see if I can fix it. As of right now, it's a paperweight and we can't return it.
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Posted: Jan 11 2007
Kensington Mouse Review
Pros: I liked the design of this mouse. I like the idea of keeping the USB receiver inside the mouse itself when not in use.
Cons: The mouse broke within the first week with very little use. The software confused my laptop mouse also. I couldn't scroll any more without holding down my left mouse button.
