( 3 reviews )
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( 1 of 1 found this review helpful ) Posted: 10-06-2008
Alerted by an earlier customer review and finding no specific info in the published specs, I asked Amazon's dedicated specialist if this headset came with a 2.5mm connector with which to connect wireless and cell phones. He informed me "yes". This info was wrong; and when I contacted Amazon for guidance about connecting it, Amazon was clueless and simply invited me to return the unit. Having been a satisfied Sennheiser customer I was confident that Sennheiser would be responsive, so I tried to contact Sennheiser for guidance. After being directed to multiple email contacts and losing several weeks after my last inquiry, I received Sennheiser's email response simply specifying a product number for their proprietary adaptor. The process had been an ordeal and the adaptor's cost was not trivial. I returned the unit to Amazon. and I hope to require no support for the several other Sennheiser products I have recently purchased. Obviously, Sennheiser products are no longer on my preferred list and I have lost confidence in Amazon's dedicated product specialts.
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Posted: 11-24-2007
I am hard of hearing, but I work from home and most of my work is done over the phone. All of the headsets I have had in the past were monoaural (only for one ear) and did not magnify the sound enough. This headset helps from being binaural (for both ears), but also because the volume is high enough to really help. In fact, I have had to turn the volume down on my phone for most conversations. It has truly chasnged my life!
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( 1 of 1 found this review helpful ) Posted: 11-07-2006
The Sennheiser SH350 has clear sound, is comfortable to use, and just plain top quality. However, it does not come with any additional connector for use with a cordless telephone. I called the company, was extremely pleased with the help of their customer service department. It did take quite a while to get the additional extention, and the cost was more than I had anticipated. The end result is well worth the extra effort and added cost.
