( 4 reviews )
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Posted: Aug 17 2009
We have used this phone in our office now for a couple years. While I agree the speaker phone is semi-annoying and there is a problem with people hitting voice mail when you're on the line, I have had no other problems. We have multiple phones hooked up on multiple extensions and the phone works great. Unless you want to get a big phone system, I'm not sure you can do too much better here...
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Posted: Apr 1 2008
For $140, I expected a better phone...two key problems - - Even though I subscribe to caller ID, when someone is calling and I'm on the line already, the other line doesn't go to the answering machine. It just rings and rings until the person gives up. - The speaker phone doesn't work right after just 4 months...giving out, making horrible noises. They tell me to reboot the phone, which helps temporarily, but then the problem returns. On a positive note, their customer service is exceptionally responsive and helpful. Very uncommon these days where it's usually hard to reach a human being, and even harder to get a problem resolved satisfactorily.
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( 2 of 2 found this review helpful ) Posted: Apr 1 2008
Follow-up: After exchanging this phone twice for refurbished ones, they all have the same speakerphone problem, and Panasonic has essentially said "tough luck...not our problem". To hell with Panasonic. -------------- For $140, I expected a better phone...two key problems - - Even though I subscribe to caller ID, when someone is calling and I'm on the line already, the other line doesn't go to the answering machine. It just rings and rings until the person gives up. - The speaker phone doesn't work right after just 4 months...giving out, making horrible noises. They tell me to reboot the phone, which helps temporarily, but then the problem returns. On a positive note, their customer service is exceptionally responsive and helpful. Very uncommon these days where it's usually hard to reach a human being, and even harder to get a problem resolved satisfactorily.
