( 3 reviews )
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Posted: 02-25-2008
I went into this with a good feeling about Panasonic. I owned a KPX1138 dot matrix back in the day and it lasted nine years. My last printer was the Brother 8300 MFC laser. When I shop for laser I look for the cost of the toner vs. the output. So many have only 2000pgs and this one went with 6000 which is right there with the Brother. I avoided the Brother because of reviews on this site about thin plastic breaking, with several customers. So, we get this Panasonic and try printing some pages, the very first of which are "wavy" at the top. You know how the heat and rollers of laser printers can make paper curl a little, well imagine waves, five of them at the top. This isn't being picky, the pages were not presentable unless as an art project with 3d elements. So the service department said to fax them the damaged pages, yea, I know, either through the roller or on the flat bed these weren't going to show up, but they argued, so I did. No response, so I called back the next day and talked a women into letting me send a jpeg from a digital camera. Then I called back and they hadn't the received the pics, but it was the third call about the same problem, which meant they wanted to send a new, (refurbished) unit to me. I figured I would bite the bullet on that, my boss wanted to print some large docs and I just wanted this to work. They sent the refurbished unit, and it did look new and yet the same wavyness was there in the printed pages, but in a lesser form. (Yes I was using the required weight and cotton content paper.) I suggested that maybe it was the drum, they said it couldn't be and sent another unit. I was still holding onto the original in the case that I might return it to Amazon. The third unit was not properly refurbished, scratches on the LCD panel and smears on the front as well as a missing piece, but at this point I didn't care, as long as it worked, but it didn't, at all, nothing. Three strikes, time to try out Amazon's return policy, which is great, I printed the free return mailing label on our inkjet and brought it to UPS and though it was over, except DHL showed up this morning, with another replacement. I sent it back unopened. Anyone know of a good dependable Laser/Fax/Scanner with decent volume printing on reasonably priced toner cartridges? Or am I looking for a mythological beast in a cold corporate world?
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( 1 of 1 found this review helpful ) Posted: 01-18-2008
I don't have a lot of time to write this review right now since I just finished writing a review on a product I was disappointed with. This machine however is a really nice machine and I like it very much. I would BUY THIS MACHINE it's simple to use and it works really good. Fax, Copy, Print, Flat Bed Scan effortlessly. It does everything it says it does and more for example I hadn't realized until after I got the machine that you can fax without having to print out a copy of what you type on the computer or you can fax from a printed page. This was a very well designed machine and the designers probably figured that tech illiterates like myself would be using this machine and they designed it so anyone can use any of the functions quickly and easily. There are 3 large buttons that say FAX COPY SCAN right in front of your face and all you need to do is put what you are going to fax copy or scan into the appropriate place on the machine and push one of those buttons. To print you just need to hit the print icon on your computer screen if you set this machine to be your default printer. Setting up the machine is also very easy; a us bus connection to your computer and a modular jack connects to the phone line you will use. Panasonic really got this one right. It is so much better than the last all in one I had which was a BROTHER > I will never buy another BROTHER anything because of that piece of garbage all in one machine they sold me. This Panasonic machine is NIIIICCCCEEEEEEEE BUY ONE YOU WON'T BE DISAPPOINTED.
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Posted: 07-23-2007
We needed a copier/printer/fax solution for an office on a mobile offshore drilling rig with limited space and one that would work with our VSAT communications system. The 4 KX-FLB801's purchased over the last 12 months resolved both the space and compatibility issues on our offshore rig units.
