( 57 reviews )
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Posted: Jul 27 2009
I purchased the DXC390 unit in July 08 to compliment my Onkyo AV Receiver. At first all seemed well, but in April of this year the unit mysteriously turned on by itself, remained on and locked so that the carousel tray would not eject. I sent it to the warranty authorized service facility to repair. In about a week, it was returned to me and seemed to be fine again. This July just 2 days prior to my warranty running out, the same exact problem happened again. I got in touch with the customer rep at Onkyo, explaining the problem and voicing my concern as to why the problem was not fixed properly the first time. All I was able to get out of him was that my only solution was to send it back for repair, shipping it again at my expense, and that the only way Onkyo would consider replacing my unit was if the occurence happened a third time. Well I did the math, and, the cost of sending it back to the repair facility was approaching almost what I had spent for the unit to begin with. I decided to cut my losses and buy another CD player from another manufacturer. I am quite upset with the lack of interest and consideration displayed by Onkyo in this matter, and did not expect this from a supposedly quality electronics manufacturer, was I ever mistaken! Needless to say, I will never consider buying another Onkyo product and will discourage anyone else who may be considering buying an Onkyo product not to do so.
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Posted: Jul 26 2009
Everything was going fine until we hit the one year mark. Now, it doesn't work at all. I turn to the Onkyo support site to learn that all but two of their products carry and two-year parts and service warranty - and this is one of those two. Why? I guess my story is the reason. One year ain't long for this kind of money...
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Posted: Jul 20 2009
I do not have a very high priced system, because of my reduced budget so I try to get the most out of my money. I did had a Harman Kardon system paired with a LX500 JBL speakers, but after some time the Haman just died and repair was almost as expensive as buy a new one. So I got an Onkyo TX-SR340, a low budget AV receiver, and I was looking for some CD player to pair with. After some research I found this Onkyo cd player and let me tell you that was a very very nice surprise. The TX-SR340 with this CD player make a very nice couple, using a 30Dlls coaxial cable and my JBL speakers this one sound very very nice with just 500-600Dlls invest (receiver plus cd player). The bad thing about this one is that you will notice the difference about the quality of your recording right away. I do have some iTunes Mozart operas and really sound bad, compared with the real CD iTunes just sound like radio broadcasting, but Deutsche Grammophon MP3 sound very nice...at least Bach chello sonatas Just one word about MP3, I do have problem with the Onkyo to read Deutsche Grammophon MP3, maybe its a problem related with encoding...not sure, Coltrain re-issues from BlueNote sound great and Haydn first symphony is just a pleasure. So if your CD player budget is below 300Dll go for this one, otherwise go for the Onkyo above 500Dlls...but be sure about paired with a very nice receiver. So 5 stars because of the great sound with just 200Dlls, doesn't matter about MP3 problems, but if that is an issue with you I do recommend to play your MP3 in the store before to buy.
