( 125 reviews )
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Posted: Aug 17 2009
I have no experience with wireless routers, but so far so good. Hook up was pretty easy and the provided software walked me through the whole process. It took a little bit for the iTouch to log onto the network (we had to manually input all the network info into the iTouch before it would connect), but now it works just fine. I would recommend this product.
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Posted: Aug 14 2009
I bought the router, followed the installation instructions faithfully, and it didn't work. I called the Linksys chat and an hour and a half later it still doesn't work. The tech tried a bunch of different things to no avail. He/she was patient and seemed to know what was going on, but in the end, I have a nice little box with blinking lights and that's about it. I would avoid this product.
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Posted: Aug 14 2009
When I installed this router, it would not finish the installation. So I called customer service. They were unable to help me finish the installation. The router had installed it's own software over the shortcut I used to connect to my isp. When I told them that their product had messed up my internet connection, they said "that's not how it works". I contacted my isp the next day, and they were able to help me get the router installed through a rather basic procedure. Why the tech support people didn't know how to do this is beyond me. So, if you get this router, don't call their tech support. If you have a problem, contact your isp, they probably know more about routers than the so called tech support people at this company. The router works well, and hasn't given me any trouble since it was installed. I got it because it had no antennas, like some wireless routers do, since my cats tend to chew things like antennas.
