1. Posted: Aug 1 2008

   Easy set up, does just what it is supposed to do. Don't pay $499 at Best Buy!

2. Posted: Jul 31 2008

   I design software for a living, so I'm very pretty comfortable with software and consumer electronics. I spent half a day trying to get this thing to just be recognized by my computer! After it tried to update its own firmware, neither my Mac nor my PC could detect it. Logitech tech support -- after 3 calls and 3 hours of my life wasted -- concluded the remote, was in fact, dead. So they offered to replace it for free. I sent it in. Now they're saying they have no stock to send out replacement units for their customers who received dead-on-arrival remotes, and that I have to wait an additional 3-6 weeks on top of the four it's already been! I've always been a little shocked at how buggy Harmony remotes are, but not to have enough stock on hand to service your clients to whom you ship broken units in the first place is really the height of incompetent customer service. In theory, this is a great product, but my experience has been anything but great. I just want my money back....

3. Posted: Jul 29 2008

   I held off reviewing the Harmony 1000 until I was satisfied I made all my needed adjustments for my equipment. I read all kinds of reviews about the Harmony 1000 and held off for the right price then I figured I was satisfied with the price. Now I had to determine if the mix of reviews were correct. The remote was shipped in a timely manner, so thanks Amazon. I installed the software on my computer (I had to create an account with Logitech)then I started the configuration. Once I copied all the SN's from each component it was a breeze to set up and the picture slide show is cool. However the only bug I usually see is when I select watch TV, PC, DVD, or video game it sometimes does not switch the television to the correct source. Other than that minor bug it is a great way to get rid of all those remotes and save on batteries.

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