( 5 reviews )
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Posted: Feb 13 2009
This is the 6th Xerox 632 that I have ordered and setup for clients. These scanners are very fast and reliable - and no I don't work for Xerox or a distributor. I chose these after a lot of research and trial and error. I have clients ranging from attorneys to landmen (30k pages or more) who are trying to get to a 90% paperless office . This scanner runs circles around the large office scanners that many of them had leased. The only issues we've had are (1) changing the ADF pad after 10k papers and (2) we had 1 machine that the scanner lid cable had to be replaced - which Xerox promptly took care of. For full duplex PDF document conversion, this scanner's performance is superb. The PaperPort 10 (or 11) software is easy for someone to use and works great for arranging PDF's and stacking pages. Make sure when you purchase that your scanner comes with the PaperPort 10 or 11 software. Some of the less expensive sellers only include the OneTouch Drivers - which will scan just fine, but PaperPort makes organizing a little more intuitive and helps decrease the need for Acrobat Pro. Some of the reviews here seem to be a little negative, but my experience has been 99% positive, and my clients will testify to that as well. http://www.smartergeek.com/contactme.asp
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Posted: Dec 16 2008
This is our second scanner we have had problems with. The first scanner worked well for a few months then it jams all the time with the adf. We sent it back and got another from xerox worked well again for a awhile then like clockwork it jams all the time and documents are torn a part with the roller. We scan 5000- 8000 or so a week. This year we are already having problems with our second model. If you scan normal weight paper it appears to do this well but our documents we work with are of a lighter paper weight. Three stars because when it does work it works very well and is fast. When it jams it can be a pain.
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Posted: Mar 6 2008
i've scanned over 10k pages with this scanner. all fine. then i all of a sudden cannot scan anymore. it gives me a paper jam error. i've done everything i possibly can do. then i called amazon since i got the extended warranty and they referred me to xerox who hung up on me about 4 times and argued with me EVERY TIME about a "serial number" and refused to truly help me. i never got an answer and now own a 1300 dollar clunker, with a useless warranty. tomorrow i'm going to keep calling and try to get an answer because i didn't pay this much to have it tucker out this new. i'm very very very disappointed, mainly in the fact that the warranty from amazon means nothing and that xerox itself is totally unhelpful.
