( 2 reviews )
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Posted: 09-01-2007
I bought the Channel Vision CVT-15PIA amplifier in Feb 07, and it suddenly stopped working at the end of August. I'll be returning it for warranty service. I called the cable company to report an outage, never thinking that I would have problems with this amplifier, because I had heard many good reviews of Channel Vision products. Luckily, Cox didn't charge me for the call and the service guy replaced my amp with a Cox amp -- for free.
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( 2 of 2 found this review helpful ) Posted: 09-01-2007
I bought the Channel Vision CVT-15PIA amplifier in Feb 07, and it suddenly stopped working at the end of August. I'll be returning it for warranty service. I called the cable company to report an outage, never thinking that I would have problems with this amplifier, because I had heard many good reviews of Channel Vision products. Luckily, Cox didn't charge me for the call and the service guy replaced my amp with a Cox amp -- for free. Update - March 2009: This Channel Vision amplifier quit working about 6 months after I bought it from Amazon. I called Channel Vision because it was still under the manufacturer's warranty. They told me that Amazon was not an authorized retailer for their products, so they would not honor the warranty. I complained to Amazon and Amazon sent me a new splitter. My continuing complaint, however, is that I have NO way to know whether Amazon is an "authorized retailer" for any of the products they sell. My guess is that if the product cost a little more, Amazon may not have sent me a new one and I would have been out of luck for a product that SHOULD have still been under the manufacturer's warranty. How are consumers supposed to know when Amazon is not an authorized retailer a specific product? BUYER BEWARE. You may not have ANY manufacturer's warranty when buying from Amazon.
