( 36 reviews )
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Posted: Aug 7 2009
Very fast, lots of programming we probably won't use, but great on the basics and options for lots of things.
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Posted: Jul 30 2009
Great machine, good functionality, particularly with the auto sensing of an incoming fax vs phone call. Our fax is on the same line as our phone; if I pick up the phone anywhere in the house and it's a fax, you simply do nothing and the fax machine takes over and starts. Easy setup, pretty good menu system, good copies, no jams yet. Jams are a common problem with most fax machines I've had but that can be fixed easily if you have access to the rubber rollers that feed the paper...Panasonic machines are horrible to get to the rollers, this Brother fax is GREAT! One nasty little issue is the caller ID function. We have caller id on our phone line and this fax has a caller id text to voice converter that announces verbally over the fax machine who is calling. There is no way to turn that function off so every time any phone call (fax or voice) comes in the fax is "yelling" at you who is calling. Using the menu to turn the handset and speaker volumes off does not stop this problem. Some folks might like that feature but we do not and since there is no way to turn it off it is pretty aggravating to us. After a month or so, my plan is to simply open the fax machine up and cut one of the speaker wires. This will void the warranty of course but we don't care since it's only a $150 fax machine.
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Posted: Jul 29 2009
We have used the 2820 for some time in our office, but unfortunately after about a year or so of usage it become increasing prone to paper jams which occur frequently. You might be better off with a Brother multifuntion.
