( 13 reviews )
-
Posted: Jul 14 2009
We have this machine in a public library where we send faxes for both patrons and ourselves. This machine has been trouble since Day One. I have called Brother's customer service, and they were no help. The machine jams constantly. To send ANY fax, we have to stand over the machine and babysit it to make sure the paper feeds correctly. It just will not consistently feed straight. Every once in a while it works beautifully, but most of the time my staff is really frustrated when they "get" to send a fax for someone. Stay away from this machine. The price may be right, but you will pay out the wazoo with frustration.
-
Posted: Jul 6 2009
The Brother 1270e Fax machine is always jamming. Extremely slow and usually have to make several attemtps at sending a fax before it connects and sends the message. Don't consider this one.
-
Posted: May 29 2009
Do not waste your money on this machine. I have had the machine less than a year and have had trouble faxing from the beginning. The machine is under warranty but Brother will not replace the machine. When working on the phone with Brother, they had me make copies of blank pages to try and get it to duplicate the problem. It did not. It only ran my machine out of ribbon. Once it was out of ribbon, the tech could not help me anymore. I ordered more ribbon and sent a fax. It jammed and I called customer service. She instructed me to remove the jam and make a copy. I refused to waste another roll of ribbon. So, they could not help me. Don't buy it!
