( 5 reviews )
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Posted: Jul 26 2009
I bought this sensor + chimebox bundle and another sensor. Easy to set up and worked fine from the first day. After a very weeks, I noticed that I was no longer getting signals from one of the sensors. I changed the battery but the unit was just dead. It had been installed in the shade, out of the rain under a screened porch so it wasn't subjected to any abuse, and the other sensor continued to work fine. My problem was that I had thrown away the shipping info/receipt and couldn't recall where I had purchased it. I figured I would have to eat the cost of a replacement, but after calling the "contact us" number on the Optex US corporate site I eventually got referred to a support rep who gave me an RMA to send it in for replacement. Since the corporate site supports dealers and resellers, not residential end users like me, I thought this was above and beyond. So I would downgrade the product for having a sensor fail so quickly, but am very pleased at the customer service I received from an office that doesn't officially do end-user support. NB - at this writing (7/26/09) I haven't received the replacement and will doubtless write a scathing update if it doesn't show up in a couple weeks :-)
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Posted: Mar 4 2008
Remote sensor is a bit tricky to setup and adjust. Reliability at detecting motion is very good, minimal false signals. (About three months of use). Adjustable indoor volume - and - tone is noteworthy (not abrasive nor harsh). The system certainly has capability for expansion and multiple uses. Moderately expensive, but quality seems justified. Claimed battery life "up to 2 years" (9V rectangular battery) remains untested; I can't imagine it surviving anywhere near that long in a cold climate (I'm in the south). Likewise, a unit exposed to full-weather elements (mine is sheltered). Certainly worth a try considering the limited other systems available. Price seems competitive if not slightly better.
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Posted: Dec 5 2007
Have the same unit for the last 4 years works great replaced the battery twice and is an outside driveway hanging on a tree. Have also have 2 sensors on this unit, very easy to distingish bonging and easy to configure. Works from a good distance actually had the main unit over the neighbor's home while we were building the home to keep and eye on the comings and goings. Worked Great and ordering one for my parents. C
