( 10 reviews )
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Posted: 03-19-2009
I can only say that amazon and the vendor who sold this product on your site, get an -F. First you send me an used phone, which doesn't even work. Then you come up with excuses that I can't send it back. I have never ever seen such bad customer service and you guys are a joke. I will never ever buy anything on amazon anymore. Good deal; you got to keep $50.00. You got that and one less customer on your site. I hope people read this message and they are very careful when they buy something from amazon.
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Posted: 03-14-2009
I've owned this phone for about two and a half months. The voice quality is pretty good; at least, I have nothing to complain about. The speaker-phone is surprisingly good. The only technical problem I have had is that the phone cord that came with the package did not work; fortunately, I had another one that I used to connect the base to the wall. I don't have anything to say about the answering system, because I use the one provided by my phone company. I find the phone set to be severely lacking in features. Here are some things that annoy me the most: - While I can see it might be nice to have per-phone address books, it is annoying to synchronize numbers across all handsets. You can copy one number to one other handset, or you can copy all numbers to one handset. I'd like a single, "copy all to all" option. - When you store a number in the phone book, and that number calls, I expect to see the number I stored. This allows me to correct for bad caller ID information. - You can't call numbers left by the caller ID. It stores it as e.g. 123-456-7890. But you need to dial with a '1' in front, and it doesn't do that. So, if you want to call somebody who called you, you can't just call them from the caller ID list. - As far as I can tell you cannot store "quick dial" numbers. This means that I have to go into the phonebook every time I want to make a call, even though there are some numbers I dial regularly. In particular, accessing my voice mail is tedious because I cannot quick-dial into it, nor can I re-map the answering machine button. - There are very few provided ring tones, and of those several are cheesy or annoying. On the positive side, - The phone knows about my phone company answering system (which "pulses" the dial tone to indicate that there's a message), and flashes the "new messages" light when appropriate. - As said above, the voice quality is good. - You can adjust an individual handset's volume level, which is nice because you can for instance have the bedroom volume lower. - You can set ring tones for individual entries in the contact list, meaning that if you want to shut out phone spam you can add their numbers and disable the ring tone. I haven't left the phone off the charger long enough to know about battery life. I used another cordless set some 6 years ago and unfortunately cannot remember its brand/model name, but it was a much better set. I would not buy this particular model again nor would I recommend it to others, unless they don't care about the negatives above. Otherwise, it's a good phone, it's just that the missing features really bug me.
