( 6 reviews )
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Posted: May 11 2009
DO NOT BUY THIS AT&T PRODUCT. I bought this att 5.8 cordless e5640 when it first came out and thought it was great. I had also gotten rid of my other land line phones and paid for three extension lines. They performed superbly for I think three years and everything was fine. Then the trouble began. The batteries to the phones had to be replaced - which was fair - I replaced them all. Then one by one, the chargers to the extension units stopped working. The main unit just went, now I have no working AT&T phones, just the one land line that I had not gotten rid of. AT&T provides no customer service, just the cold line of the warranty has expired, meaning that they do not care about the quality of what they sell. They just want to make money off the customers. Search online and you will find other customers had the same issue. They offer some possible solutions to fix the chargers but the solutions do not work. Once again the customer is swindled. Now I will have to replace my phones --- and I can guarantee you that I will not replace this or any phone system with an AT&T Product. I will conduct research while our family deals with having only one working phone line. Inferior quality products and substandard customer service make large companies fail. Makes one wonder who tests their product. If they can not stand behind their phones, why would customers feel confident enough to buy from them again. Please do not make the costly mistake made by me and other customers, buy something else.
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Posted: Feb 27 2009
I connected this unit yesterday. The phone sound is great, which was my main reason for replacing a perfectly good GE cordless with a great sounding answering machine, but a difficult to hear phone. I am hearing impaired, to a point, and was having problems hearing people on my GE phone. This is my most used phone, so I needed one that I could hear a lot better on. I bought this one because I have had wonderful luck with the voice quality and sound level on AT&T phones. I have two other AT&T models and love the sound on both. This phone is great as far as sound quality is concerned, especially when using the speakerphone feature. It is also super tiny, which I was really surprised at. It is the size of a cell phone, vintage 2002, but thicker. I don't think people with large hands would like it, but my hands are small and impaired. So for me it is a pleasure to hold and quite light weight as well. I am really using the speakerphone for the most part so I don't even need to hold it most of the time. I have not yet used the directory to store my frequently used phone numbers, but have read reviews on other sites that say it is not all that intuitive. I suspect I will miss the old fashioned, press memo and number key for stored numbers. I do not subscribe to Caller ID, so I can only quote that I read the same about Caller ID, that it is not intuitive to use. NOW FOR THE BAD NEWS: THE SOUND QUALITY, BOTH OUTGOING AND INCOMING, ON THE ANSWERING MACHINE IS AWFUL. AND IT IS NOT MY OWN NOT PERFECT HEARING. MY CALLERS HAVE SAID THE SAME AS WELL. I have changed my outgoing message to say: "Hi its Linda. Pardon the awful sound of my machine, but it has a great phone and I will be more than happy to call you back on it. Thanks, Bye" The answering machine is also very small and a very nice looking, clean, simple design. The machine itself is pretty easy to use. It just sounds awful. I got it very inexpensively. It was $40, shipping included from 101 Phones. The box was not a glossy printed box, but plain brown, so it may have been a customer return. They did not state that, in any way. I feel slightly annoyed about it not being in a normal box, and it did have one very minor scratch, which is not obvious at all. It did not have a registration card and the manual had a slight wrinkle. So, I am pretty sure it was a customer return. It is an older model and discontinued, though definitely still available. The print on the back of the manual says 2005. I am very happy with the phone. I am not very happy with the answering machine, but I will live with it, since I was not looking to pay any more than I did. I am questioning how I should rate it. Is it a 3 or a 4? Since the phone is my main issue I will reluctantly give it a 4.
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Posted: Feb 27 2009
I connected this unit yesterday. The phone sound is great, which was my main reason for replacing a perfectly good GE cordless with a great sounding answering machine, but a difficult to hear phone. I am hearing impaired, to a point, and was having problems hearing people on my GE phone. This is my most used phone, so I needed one that I could hear a lot better on. I bought this one because I have had wonderful luck with the voice quality and sound level on AT&T phones. I have two other AT&T models and love the sound on both. This phone is great as far as sound quality is concerned, especially when using the speakerphone feature. It is also super tiny, which I was really surprised at. It is the size of a cell phone, vintage 2002, but thicker. I don't think people with large hands would like it, but my hands are small and impaired. So for me it is a pleasure to hold and quite light weight as well. I am really using the speakerphone for the most part so I don't even need to hold it most of the time. I have not yet used the directory to store my frequently used phone numbers, but have read reviews on other sites that say it is not all that intuitive. I suspect I will miss the old fashioned, press memo and number key for stored numbers. I do not subscribe to Caller ID, so I can only quote that I read the same about Caller ID, that it is not intuitive to use. NOW FOR THE BAD NEWS: THE SOUND QUALITY, BOTH OUTGOING AND INCOMING, ON THE ANSWERING MACHINE IS AWFUL. AND IT IS NOT MY OWN NOT PERFECT HEARING. MY CALLERS HAVE SAID THE SAME AS WELL. I have changed my outgoing message to say: "Hi its Xxxxx. Pardon the awful sound of my machine, but it has a great phone and I will be more than happy to call you back on it. Thanks, Bye" The answering machine is also very small and a very nice looking, clean, simple design. The machine itself is pretty easy to use. It just sounds awful. I got it very inexpensively. It was $40, shipping included from 101 Phones. The box was not a glossy printed box, but plain brown, so it may have been a customer return. They did not state that, in any way. I feel slightly annoyed about it not being in a normal box, and it did have one very minor scratch, which is not obvious at all. It did not have a registration card and the manual had a slight wrinkle. So, I am pretty sure it was a customer return. It is an older model and discontinued, though definitely still available. The print on the back of the manual says 2005. I am very happy with the phone. I am not very happy with the answering machine, but I will live with it, since I was not looking to pay any more than I did. I am questioning how I should rate it. Is it a 3 or a 4? Since the phone is my main issue I will reluctantly give it a 4. Additional ifo added on 3/22: The directory is very much like that on a cell phone and not all that hard to set up. Using it is a breeze and I love it.
